Brooklyn residents are increasingly frustrated about illegal parking violations in the borough, a new look at 311 complaints by the state Comptroller's office found.
As State Comptroller Thomas P. DiNapoli launched the NYC311 Monitoring Tool, an interactive dashboard that will let people see service requests in their neighborhood via zip code, his office found that illegal parking complaints topped over half a million in 2024, according to a press release.
Parking violation complaints have increased 155% since 2019, according to DiNapoli. Neighborhoods like Downtown Brooklyn and Long Island City are seeing triple-digit complaint growth as residents report vehicles being double-parked or blocking fire hydrants, crosswalks, bike lanes, sidewalks, bus stops or parking for people with disabilities.
Along with the new tool, DiNapoli released a report highlighting trends in 311 service requests over the past five years, which included data on the increase in complaints over noise and the lack of heat and hot water.
Non-emergency 311 calls have increased dramatically in New York City since the COVID-19 pandemic, according to the comptroller.
"Being able to see where complaints are heaviest by type and location should make it easier for advocates, agency officials and policymakers to identify neighborhoods that need help or where resources should be focused," DiNapoli said.
