Among the most common challenges faced by insurers are redundant, manual tasks, a lack of digital interfaces for collaboration among insurers, brokers and customers and non-automated operations.
DICEUS's ready-made software suite that helps solve these challenges includes the following products:
- AI-Powered Underwriting Workbench
- Policy Administration System
- Group Insurance Management Platform
- Data Warehouse for Insurance
- Platform for Captives and Captive Managers
- Customer Web Portal
- Broker Portal
- Super App
- Chatbot
All these software products enable insurance businesses to effectively transform their IT landscape in line with the latest technology trends. Most software has a modular architecture, allowing customers to implement only the features they need at the moment. Below is a short overview of three software solutions from DICEUS and their most frequent use cases.
Explore how DICEUS can help your insurance business: Diceus.com/insurance/
Policy Administration System
Policy administration is one of the most important processes in insurance. DICEUS’s Policy Administration System helps insurers modernize this process or set it up from scratch, without investing in long-term custom software development projects or complex monolithic products. DICEUS solution is modular, ensuring quick implementation and fast time-to-market. It is interoperable with most other systems, including core platforms, ERPs, CRMs, accounting systems and more. The key differentiative characteristics are multi-tenancy, microservices-based architecture, incremental modernization, high security and flexible deployment options.
AI-Powered Underwriting Workbench
Accenture reports that almost half of underwriters' time is spent on non-focus tasks. It usually results in losing up to $160 billion in a few years. Due to outdated technology and inefficiencies caused by their use, underwriters can’t meet customer expectations for fast, modern service.
Underwriting Workbench, developed by DICEUS, helps insurers and underwriters solve this issue. It is a ready-made software product powered by artificial intelligence that helps underwriters make decisions and prioritize tasks efficiently. AI enables them to analyze large, siloed datasets from customer submissions. Once submissions are structured, AI assesses risk appetite and helps underwriters with scoring, giving recommendations on which submissions should be processed first.
Super App
This technology solution from DICEUS is a mobile app that allows insurance companies to automate customer interactions through a mobile channel. It is designed with workflows to support various business lines, including health, life, car, and travel insurance.
The challenges it helps address include a large workload in call centers, with many calls from policyholders about how to manage their policies or submit claims. Supe App provides self-service features for policyholders to make doctor appointments, find and select a clinic, check symptoms with an AI-powered symptom checker, etc. Such features usually significantly reduce call center workload, helping insurers use resources effectively.
As for the claims, policyholders can file claims through Super App with a few clicks, auto-completing their details and uploading all necessary documents.
Also, Super App provides a range of functionalities to enhance insurance companies' upselling and cross-selling strategies, including event-triggered proposals and reminders.
Explore how DICEUS can help your insurance business: https://diceus.com/insurance/
