The Metropolitan Transportation Authority said starting on Tuesday, Nov. 18, the first 400 customers to transfer their balances to OMNY from MetroCards at 16 Customer Service Centers throughout the transit system will receive fee-waived OMNY cards.
Cards will be loaded with balances remaining on their MetroCards with transfers of balances occurring on the spot at three Customer Service Centers in Brooklyn.
The MTA is preparing to transition away from the MetroCard, with sales ending on December 31, 2025, and full transition to tap-and-ride in 2026. The OMNY cards will not have trip value pre-loaded.
“As we prepare to say goodbye to the MetroCard, we want to make sure customers are aware of all the resources available at our growing number of Customer Service Centers across the subway system,” said MTA Chief Customer Officer Shanifah Rieara.
MetroCards will still be accepted into 2026 and the official final acceptance date will be announced at a later time. While customers are encouraged to spend down the value on their MetroCards, remaining balances will be eligible for transfer or reimbursement two years from the expiration date on the MetroCard.
The Brooklyn Customer Service Centers, are at:
- Atlantic Av-Barclays Ctr
- Coney Island-Stillwell Av
- Myrtle-Wyckoff Avs
