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Tag: homeless services

Case Management Training II

Help from a Colleague While Joy is getting up to speed as a Case Manager, the shelter residents are feeling the vacuum left from her promotion. An afternoon when Butler takes an approved extended lunch, Joy ...

It’s Just A Matter of Time

Be Your Own Champion Being a case manager with cases to manage is bearing down on Ms. Duggins.  She's bringing the job home and some folks don't like it. Baby, if you don't stop talking about ...

Case Management Training I

Mr. Butler Now that she's in the Social Services Office, Joy has to cut the mustard.  Will she pass or will she be, like many before her, another fired employee. The thing Joy is most concerned ...

A Change in Status

Life in a Men's Shelter Joy is comfortable with the 'cold shoulders' she gets from her office mates, the appreciation from the clients, and growing comradery with the Case Managers.  Even the security officers are watchful when she ...

Old and Homeless

Being elderly in a shelter There's an African proverb that states, "The shrieking of children at play is the music of old age."  Imagine being under a tree in the warmth of an African village.  Warmed ...

Seasonally Homeless

Life in a Men's Shelter My, my, my....the things humans adjust to.  The human condition is quite remarkable.  One day, someone is demanding that only Poland Spring bottled water be served to her. Another day, she's ...

Waving Our Flags on Memorial Day

Civil War Soldiers Joy is a lifelong learner and this morning she's going to get an important lesson while riding the bus to work. "Memorial Day...what is being memorialized on Memorial Day?", are Joy's thoughts as ...

My Blood in the Shelter

Anytime is a good time to reflect. Everyone has his road to walk.  Some walk purposely, while others walk aimlessly.  Sometimes it is divine order that paths cross momentarily to share a truth:  This big blue ...

Getting Fuller Invested

Home Sweet Home for Some There are many hoops a newbie may have to jump over before getting dug into a job. Some hoops are visible, others aren't. Today, Joy will learn an application that will ...

Keeping the Ship in Shape

Keeping Track of Expenses Any facility needs each staff member to their part to have a good outcome.  Good outcomes are gotten through planning and supervision. Stan the Operations Director sees it's time to bring the ...

Almost Like Being on an Army Base

The Shelter in the Armory A homeless shelter is not a jail.  Residents may come and go within the shelter's rules.  So why do some clients act as if their on lock down?  As if....contact with ...

Making the Grade

The Shelter in the Armory Joy is surprised she lasted the six-month probationary period.  She thought about frequently arriving to work late after doing three months to get fired but, it went against her grain to pull ...

What the Snow Brings

Diehard Homeless Who Avoid the SheltersKAREN BLEIER/AFP/Getty Images) For some people, it's better to endure wet and cold winter conditions than to gain entry into a shelter.  Joy remembers the elderly man who slept on the ...

Fraternization at Work

Old Gal Doing the Hoochie Koochie It's not only what you know and how well you do it at work.  It's who know and how to stroke them also. Thinking job advancement is hinged on working ...

It’s Cupcakes and not Raises that Employees Want

Joy finds working at a men's homeless shelter in an armory  quite taxing psychically.  She looks forward to some reward for all she goes through.  The question is does her idea of reward match the CEO's After wheeling back the ...